Frequently Asked Questions
Everything you need to know about shopping with Skinnydip London.
How long does shipping take within the UK?
Standard UK delivery typically takes 3-5 working days, while our Next Day Delivery service ensures your order arrives the following day if placed before 3pm Monday to Thursday.
What is your return policy?
We offer a 30-day return window for most items. Products must be returned in their original packaging with tags attached. Please note that for hygiene reasons, earrings and face coverings cannot be returned.
Do you ship internationally?
Yes, we ship to most countries worldwide! International delivery times vary by location, typically ranging from 7-14 working days depending on your local customs processing.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link so you can follow your parcel's journey to your door.
Are your phone cases protective?
Absolutely! Our cases are designed to be both stylish and functional, featuring drop-tested materials and raised edges to help protect your screen and camera from accidental bumps.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay for eligible customers.